PERSONAL DATA PROTECTION LAW DISCLOSURE TEXT
As Emir Otomotiv San. ve Tic. Ltd. Şti., the security of your data is our top priority. Since our establishment, all of our activities have been carried out with great care to ensure the protection of the personal data we must collect, record, process, etc., in accordance with our insurance activities and Ongun Sigorta's service quality. The purpose of this text is to inform you about how your personal data shared with us during the activities of Emir Otomotiv San. ve Tic. Ltd. Şti. will be obtained, recorded, and processed according to the Personal Data Protection Law No. 6698, as required by Article 10 of the Law. You can access the full text of the Personal Data Protection Law No. 6698 through the following link: https://www5.tbmm.gov.tr/kanunlar/k6698.html
USED PERSONAL DATA
The personal data you may share with us as part of our activities are as follows:
Identity Data: Name, Surname, Turkish Republic ID number, Date of Birth, Place of Birth, Marital Status, Gender, Nationality, etc.
Contact Data: Phone, Email, Address Information.
Financial Data: Bank account information, Credit card details.
Special Category Data: Identity card, driver's license, and other data that may be required as part of the service provided.
Visual and Audio Data: Photos, audio recordings.
Other Data: Various other information and documents that may be required based on the nature of the requested insurance product.
Website Usage Data: Registration information, dates, failed login attempts, website access times, time spent on the site, exit times, pages visited, and any errors received during usage.
PURPOSE OF DATA COLLECTION
All the above-mentioned data is collected by Emir Otomotiv San. ve Tic. Ltd. Şti. to perform our insurance activities, ensure that the requested insurance products are offered accurately and completely, and to provide you with better products based on the collected information.
PURPOSES OF DATA PROCESSING
Your personal data will be processed for the following purposes and reasons, including but not limited to:
Transmitting necessary data to insurance companies for quote creation and policy issuance processes.
Providing post-policy services, claims reporting and management, and updating system data.
Sharing quotes and policies via registered communication channels, monitoring policy renewals, and performing necessary amendments.
Damage management and tracking for existing policies.
Notifying customers of relevant information via SMS, phone calls, or emails, subject to consent.
Handling document tracking, premium collection, and refund processes.
Managing complaints and conducting customer satisfaction surveys.
Providing promotional communications via email, notifications, and SMS, with consent.
Legal obligations: If required by legal processes, your data will be processed to fulfill our legal responsibilities.
Your personal data will be retained for the maximum duration as required by applicable legislation and necessary for the purpose for which they were processed.
CONFIDENTIALITY PRINCIPLES AND TERMS OF USE
Emir Otomotiv San. ve Tic. Ltd. Şti. reserves the right to contact users through email, phone, SMS, WhatsApp, and other communication channels for marketing, notifications, and other purposes, based on the contact details provided in the registration form or updated by the user. The customer consents to the collection, use, and archiving of their personal and shopping data, including behavior and consumption data, for the purposes outlined above. If the customer does not wish to continue receiving communications, they may notify Ongun Sigorta via email at [email protected].